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FAQ

Frequently Asked Questions

Straight Answers to Common Questions

We know car service can come with uncertainty, especially if it’s your first time with us. This section covers some of the most common questions we hear, so you know what to expect before you even walk in.

We can often give a rough estimate based on the issue you describe, but a full quote usually requires seeing the vehicle in person.

It’s best to have it checked soon. Some lights are minor, but others may indicate a serious issue. We can run a diagnostic to confirm.

Yes, we keep a basic history of your past services, which helps us track what’s been done and what may be due next.

Absolutely. We can help set reminders for upcoming oil changes, inspections, or other routine services.

 We don’t provide towing directly, but we can recommend trusted local providers if you need help getting your vehicle to us.

 That’s common — bring it in and let us know what you’re hearing or when it happens. We’ll take it from there.

Yes, we offer pre-purchase inspections to help you understand the condition of a used car before you commit.

In some cases, yes — but it depends on the provider. Contact us ahead of time, and we’ll check what’s covered.

You can drop off during business hours or arrange for early drop-off by request. Just let us know in advance.

 Yes, when possible. We’re happy to connect you with the person handling your vehicle if you have specific questions.